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Terms & Conditions
TERMS OF USE
The following describes the terms and conditions in which Outdoor-Lighting-World.com
offers you use of its website and access to the products and services offered
within. By purchasing merchandise through this website, you agree to abide by
the policies and procedures and processes delineated within, including
guarantees/warranties, pricing, online ordering, reserving special order items,
mail order, payment process, refund process, shipping & handling, damaged
merchandise processes.
We reserve the right to add to or revise any content of any web page at any time
(excluding pricing for items already ordered and paid for unless a gross
typographical error exists) as the result of seller or manufacturer pricing
adjustments or any other situation which Outdoor-Lighting-World.com feels
warrant any revisions/additions/deletions to its web pages. Content revisions
may result in changes to the following policies/processes/practices, but will
not apply to merchandise already ordered and paid unless a gross typographical
error exists, including> guarantees/warranties, product pricing, online
ordering, reserving special order items, mail order, payment process, refund
process, shipping & handling, damaged merchandise, and any other
policy/process/practice not heretofore mentioned.
Outdoor-Lighting-World.com will not change the current price for an item once
the "buy now" button has been submitted unless the cost is in gross
typographical error. Continued purchases from our website means you agree to
read and abide and comply with any changes in content of this website,
Outdoor-Lighting-World.com.
Please Note...
Due to circumstances beyond our control, all prices, colors, packaging and
minimum quantities are subject to change without notice.
Please confirm pricing and packaging when placing your order.
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Every Order Guaranteed!
Outdoor-Lighting-World.com guarantees every order 100%! If you are not satisfied
with our products or services, simply contact Customer Service at
CustomerService@Outdoor-Lighting-World.com and we will make every effort to
respond within (24) hours and we will begin processing your refund and return..
For undamaged products or goods with no detectable flaws, there will be a 15%
restocking charge and no shipping costs will be refunded. Other merchandise must
be returned within 10 days of ship date with reference to an assigned return
authorization number. Your satisfaction is important to us. We want to ensure
you are absolutely delighted with our merchandise!
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Shipping & Handling
Orders are shipped United Parcel Service. Upon receipt of your order, it will
take on the average 3-7 business days for you to receive your merchandise
(usually 5 days, depending on your location). U.S. Shipments only. We will email
UPS tracking information to you.
Contact Customer Service at: CustomerService@Outdoor-Lighting-World.com for
shipment status.
MAIL ORDER
(orders mailed with check/money order to our address)
Upon receipt of your order, Mail Orders will take on the average 5-10 business
days for delivery depending on your location, and/or depending on if you send us
a check or money order (personal checks will take 14 business days to clear).
Orders are shipped via UPS. Shipping is the same as above. Be sure to provide
your name, shipping address, phone number and email address. We will need the
items you are ordering SKU #, the item name, price and how many of each. Georgia
residents include 7.50% State Sales tax. Include shipping charges:
Order Amount
$40.00 - $100.00
$101.00 - $200.00
$201.00 - $350.00
$351.00 - $500.00
$501.00 and over Shipping amount to add:
$12.00
$15.00
$18.00
$22.00
$25.00
Call our toll free number for any questions (866) 361-8526 or
Mail to:
Outdoor-Lighting-World.com
100 Mall Blvd. Suite F-3
Brunswick, GA
31525
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RETURN POLICY
Merchandise must be returned within 10 days of ship date, with reference to an
assigned return authorization number and must be in saleable condition with
original container and packing. All funds are refunded to your credit card
and/or via check. Outdoor-Lighting-World.com reserves the right to charge a 15%
restocking fee.
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Merchandise Returns
Damaged Merchandise
RETURNS TO THE ATTENTION OF:
Returns at Outdoor-Lighting-World.com
100 Mall Blvd. Suite F-3
Brunswick, GA
31525
Include your return authorization number which must be obtained from Customer
Service previous to return shipment.
We cannot be responsible for breakage, damage or loss of merchandise while in
transit. Damaged shipments are to be reported to the carrier immediately. Ask
carrier to make an inspection and file a claim with them. The original cartons
must be held for Federal Express inspection. We will be happy to assist you with
any claims that may arise. In the event you desire to return your merchandise,
please contact Customer Service immediately via e-mail at CustomerService@Outdoor-Lighting-World.com.
Keep a record of this number as proof that your return has been authorized.
Merchandise must be returned within 10 days of the ship date, with reference to
its return authorization # written upon the outside of the shipping container in
a visible location (please do not write on the merchandise box packed inside!).
Upon receipt of the damaged merchandise, we will begin processing your refund or
reship whichever is your preference. NOTE: Returns will be refunded to your
credit card and/or via check.
***ATTENTION CUSTOMERS!***
Merchandise must not be returned without first contacting Customer Service for
an assigned return authorization number. Contact Customer Service at:
CustomerService@Outdoor-Lighting-World.com
Please note:
Outdoor-Lighting-World.com will not be responsible for any merchandise which is
not authorized for return.
Please contact us at CustomerService@Outdoor-Lighting-World.com if you have any
further questions
Outdoor Lighting World is currently revamping our website. We have thousands of outdoor lighting selections so if you do not see what you are looking for here please e-mail us at:
olw@outdoor-lighting-world.com and we will provide you with pricing an order information. Thank You for being patient while we remodel and add our outdoor lighting selections.
Outdoor Lighting World 
